Let's help each other stay safe & healthy this winter.

To our valued customers,

With the significant uptick in Covid-19 cases here in Washington, we feel it is important to update you on our everything we’re doing to keep you, your sellers, and our photographers safe.

Thanks to our comprehensive internal safety practices, no one at ImageArts has contracted Covid-19, though most of us have been impacted in other ways. I personally have several family members, friends, and clients who have been infected and most were quite ill for an extended period of time. And, tragically, just last week Molly and I lost a family member to Covid-19.

This is very personal to us. Our business is like an extended family, and we want to do everything we can to keep everyone safe and healthy.

To this end, we are closely monitoring MLS, government, and health official guidelines. The most recent information from the CDC indicates that the highest risk of infection is from airborne transmission, indoors, and while not wearing a mask. NWMLS rules allow for up to 5 people in the home for sale (including the agent) for showings, as long as “Strict social distancing protocols are followed.”

Applying these rules to our photography process means that, if an agent is in the home with our photographer/videographer, there should be a maximum of 3 other people in the home, all staying at least 6 feet apart, while wearing masks.

In order to minimize our time in your sellers’ homes and to keep everyone as safe as possible, our preference is to have the property to ourselves whenever feasible. Not only will this limit potential exposure to the virus for all involved, but it greatly expedites the photography/videography process.

We realize that, with many people working at home and/or virtual schooling during this time, it is not always possible to completely vacate the property. We would ask you to have sellers move to a different floor, garage, or – weather permitting – stepping outside while we work. If there is one room in particular that the sellers would prefer to occupy for the duration, we would be happy to photograph that room first, before moving on to the rest of the home. In this way we can reduce the risk for everyone on site.

We would also like to reiterate that having the property prepped and ready for us when we arrive is still very important, and greatly appreciated.

Increasingly, ImageArts has been called on to help agents whose non-IAP photographers have contracted Covid-19, leaving a property unready for listing at the last minute. It is our sincere goal to always be in a position to aid in such cases, by keeping our photographers healthy through the winter and beyond.

We are truly grateful for your help in these unprecedented times to do what we can to keep each other safe, and our respective businesses running smoothly.

Sincerely,

Scott Manthey, Founder | CEO